Frequently asked questions about MTARGET


Who are we?

We are a Software-as-a-Service company that provides world-class email capability software. We make our products with artificial intelligence technology.

Why us?
What is the difference between our email marketing software with other tools?
Do we provide a customer email list database?


How can I create an account?
Do I need any particular software?
Where can I read the privacy policy?
Where can I change my password?
I forgot my password, what should I do?


Is there any free trial version?
My free trial version has not expired yet, can I switch to a paid account?
How much does each package cost?
How is the payment system?
What are the banks that are supported?
How do I upgrade my package?
Do I have to sign a contract when I create a paid account?
Will I get a payment invoice?

Email Marketing

How do I create an email?

There are two ways how to create an email.

  • In the top dashboard, there is a Create button, please click on it. Then choose to Create an email.
  • Select the Email marketing menu on the Dashboard, then on the top right, please click the Create email button.


What is the “Sent rate?”
What is the “Open rate?”
What is the 'Unsubscribe rate'?
What is the “Bounce rate?”


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